Shipping & Delivery
We’re providing a cleaner way to deliver your order.
Our e-commerce service provider, Shopify, has launched a new app called Planet that will help us offer carbon-neutral shipping to you, our customer. Planet will calculate the estimated shipping emissions on every order. We’ll then pay the associated cost to remove our carbon emissions from the atmosphere. Remember, you’ll never pay more for the efforts we make to reduce our environmental impact.
Please allow up to 48 hours for processing (excluding weekends and holidays) before your order ships. All orders are processed during regular business hours, Monday-Friday 9:30 am to 6:00 pm EST and ship by 2pm EST each day.
‘Free Shipping’ Promotion
Free standard ground shipping is offered on orders with subtotals (after discounts, before tax) that are $99 USD or more (unless specified differently as part of a limited time promotional offer), before any applicable taxes. MPG reserves the right to change or discontinue any promotions at any time.
Please note: limited time promotions such as "FREE SHIPPING", "$0 SHIPPING SITE-WIDE", "FREE SHIPPING OVER $99", or similar, only apply to STANDARD GROUND SHIPPING. Expedited (express) shipping fees will still apply if those shipping options are selected at checkout, UNLESS OTHERWISE SPECIFIED IN THE PROMOTION.
Shipping
| Shipping Method | USA | |
|---|---|---|
| Standard Ground Shipping (5-10 Business Days) | $7.99 USD Flat Rate under $99 (after discounts, before tax) Over $99 (after discounts, before tax) - FREE |
|
| FedEx Economy® (1-3 Business Days) | Flat Rate: $22.50 CAD | Temporarily unavailable |
| FedEx Standard Overnight® (Next Business Day) | Flat Rate $32.50 CAD | Temporarily unavailable |
We are currently unable to ship to P.O. Boxes and or addresses such as Guam, United States Virgin Islands, Northern Marianas Islands, Puerto Rico, American Samoa, Federated States of Micronesia, Marshall Islands, Northern Mariana Islands, Armed Forces Americas, Armed Forces Europe and Armed Forces Pacific. Orders shipping to Hawaii and Alaska will not qualify for our free standard ground shipping offer and may incur additional shipping charges.
International Shipping:
| Shipping Method | International** (Continental Europe, UK & Australia) |
|---|---|
| International Shipping | $25.00 USD Flat Rate + duty/import fees |
International Shipping Is Now Available
**We are pleased to offer $25 USD flat rate international shipping to these countries: United Kingdom, Albania, Andorra, Armenia, Austria, Belarus, Belgium, Bosnia & Herzegovina, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Georgia, Germany, Greece, Guadeloupe, Guernsey, Hungary, Italy, Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Moldova, Monaco, Montenegro, Netherlands, North Macedonia, Norway, Poland, Portugal, Romania, San Marino, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, Ukraine, Vatican City, Australia, Ireland, Mexico.
Important: All international orders may be subject to local duties and taxes payable by the customer upon delivery.
To help alleviate this cost for our international customers, we are offering a 20% off whole order discount for international shipments at checkout.
Customer Service
For more information please contact our Customer Service Department, Monday-Friday 9:30 am to 6:00 pm EST or Email Customer Service
2023 U.S Shipping Holidays:
| Day | Date | Holiday |
|---|---|---|
| Monday | January 2 | In lieu of New Year's Day |
| Monday | February 20 | Louis Riel Day (Manitoba) |
| Friday | April 7 | Good Friday |
| Monday | May 22 | Victoria Day |
| Monday | June 19 or 21 | Solidarity Day |
| Monday | July 3 | In lieu of Canada Day |
| Monday | August 7 | Terry Fox Day |
| Monday | September 4 | Labour Day |
| Friday | September 29 | In lieu of National Day for Truth and Reconciliation |
| Monday | October 9 | Thanksgiving Day |
| Friday | November 10 | In lieu of Remembrance Day |
| Monday | December 25 | Christmas Day |
| Tuesday | December 26 | Boxing Day |
| Monday | January 1, 2024 | New Year's Day |
