Shipping & Delivery
Please allow up to 48 hours for processing (excluding weekends and holidays) before your order ships. All orders are processed during regular business hours, Monday-Friday 9:30 am to 6:00 pm EST and ship by 2pm EST each day.
‘Free Shipping’ Promotion
Free standard ground shipping is offered on orders with subtotals (after discounts, before tax) that are $149 CAD or more (unless specified differently as part of a limited time promotional offer), before any applicable taxes.
MPG reserves the right to change or discontinue any promotions at any time.
Please note: limited time promotions such as "free shipping", "$0 shipping site-wide", "free shipping over $149", or similar, only apply to standard ground shipping. Expedited (express) shipping fees will still apply if those shipping options are selected at checkout, unless otherwise specified in the promotion.
Shipping
Our shipping locations and fees are outlined in the table below.
| Location | Shipping Method | Order Total (after discounts, before tax) | Fees |
|---|---|---|---|
| USA* | Standard Ground Shipping (5-10 Business Days) | Under $149 | $7.99 USD Flat Rate |
| Over $149 | Free | ||
| Canada* | Standard Ground Shipping (5-10 Business Days) | Under $149 | $13.99 Flat Rate |
| Over $149 | Free | ||
| International (Continental Europe, UK & Australia) | All shipping methods | All orders | Flat Rate $25.00 USD. (Important: All international orders may be subject to local duties and taxes payable by the customer upon delivery.) |
| We are currently unable to ship to P.O. Boxes. | |||
*Exceptions
Note to Canadian Customers: Orders shipping to the Yukon, Northwest Territories and Nunavut will not qualify for our free standard ground shipping offer and may incur additional shipping charges.
Note to USA Customers: We are currently unable to ship to addresses such as Guam, United States Virgin Islands, Northern Marianas Islands, Puerto Rico, American Samoa, Federated States of Micronesia, Marshall Islands, Northern Mariana Islands, Armed Forces Americas, Armed Forces Europe and Armed Forces Pacific. Orders shipping to Hawaii and Alaska will not qualify for our free standard ground shipping offer and may incur additional shipping charges.
Note to International Customers: Please note that you may be responsible for duties and taxes upon delivery of your order.
Customer Service
For more information please contact our Customer Service Department, Monday-Friday 9:30 am to 6:00 pm EST or Email Customer Service.
Shipping Holidays
Orders will not be processed on the following dates.
| Date | US Holiday | Canadian Holiday |
|---|---|---|
| January 1 | New Year's Day | |
| February 17 | President's Day | Family Day/Louis Riel Day (Manitoba) |
| April 18 | Good Friday | |
| May 19 | -- | Victoria Day |
| May 26 | Memorial Day | -- |
| June 19 | Juneteenth National Independence Day | Juneteenth/Solidarity Day |
| July 1 | -- | Canada Day |
| July 4 | Independence Day | -- |
| August 4 | -- | Terry Fox Day |
| September 1 | Labor Day | |
| September 30 | -- | National Day for Truth and Reconciliation |
| October 13 | Columbus Day | Canadian Thanksgiving Day |
| November 11 | Veterans Day | Remembrance Day |
| November 27 | US Thanksgiving Day | -- |
| November 28 | Black Friday/Family Day | -- |
| December 25 | Christmas Day | |
| December 26 | Boxing Day | |
| January 1, 2026 | New Year's Day | |