45-Day 'NO SWEAT' Return/Exchange Policy

Here at MPG, we want to make sure that you are completely satisfied with your purchase. If for any reason you are unhappy with an item you have purchased, you have 45 days from the date the order is placed to request a Return or Exchange. Each order qualifies for one free shipping label, on either a Return or Exchange. Get started by clicking the 'Return/Exchange Items' button below.

Return/Exchange Items
Exchanges
  • Exchanges are accepted within 45 days of placing your order.
  • Exchanges must be placed in the mail within 5 business days of receiving your shipping label.
  • Exchanges are accepted on items in their original condition (unworn and unwashed, with tags still attached).
  • Exchanges can only be done for the SAME item in a different size or color. Please view our Size Guide to find out how our styling fits your body type.
  • If you'd like to Exchange for a different item, a refund will be made, and a new order should be placed.
  • Exchanges are accepted on previously exchanged items ; however, shipping is only free for the first Exchange.
  • The 45-day threshold resets when an exchanged item is shipped back to you.
  • Exchanges will only be accepted when shipped with an authorized MPG shipping label
  • Each order qualifies for one free shipping label (for additional Exchanges, Standard Ground Shipping will be charged to the customer).
Returns
  • Returns are accepted within 45 days of placing your order.
  • Returns must be placed in the mail within 5 business days of receiving your shipping label.
  • Returns are accepted on all regularly priced items in their original condition (unworn and unwashed, with tags still attached).
  • Returns are NOT accepted on clearance items, BUT you can exchange the item if we have stock available.
  • Returns are accepted on previously exchanged items ; however, shipping is only free for the first Exchange
  • Previously exchanged clearance items cannot be Returned.
  • Returns will only be accepted when shipped with an authorized MPG shipping label
  • Each order qualifies for one free shipping label (for additional Returns, Standard Ground Shipping will be charged to the customer).
Shipping
  • Please allow up to 2 business days for processing before your order ships.
  • Returns/Exchanges are accepted within 45 days of placing your order.
  • Returns/Exchanges must be placed in the mail within 5 business days of receiving your shipping label.
  • Each order qualifies for one free shipping label (Standard Ground Shipping on additional Returns/Exchanges will be charged to the customer).
  • Items can be shipped back in the original MPG shipping bag, they're designed to be reused.
  • The 45-day threshold resets when an exchanged item is shipped back to you.
  • Returns and Exchanges will only be accepted when shipped with an authorized MPG shipping label
Refunds It can take up to 5 business days for funds to be transferred and the transaction to appear on your bank or credit card statement.
Price Adjustments
  • One-time price adjustments will be made if an item is marked down within fourteen (14) days of your order shipped confirmation email.
  • To request a price adjustment, please email customerservice@mpgsport.com within the fourteen (14) day window including your order number and items of concern.
  • If within the deadline, we will refund you the difference in your original form of payment.
  • Items purchased with a promotional discount code are not eligible for price adjustments.
  • Items purchased on sale and or clearance are not eligible for price adjustments.
  • Items purchased with gift cards and or shipping promotions are eligible for price adjustments.
Final Sale / Clearance Items
  • Clearance items are items on sale for 35% off or more
  • Clearance items are final sale ; HOWEVER, they can be Exchanged for a different size/color (if available) or an in-store credit within 45 days.
In-Store Credit In Store merchandise credits are not transferable and cannot be redeemed for cash.
Gift with Purchase Promotion During any 'Gift With Purchase' promotion, the free item is yours to enjoy. However, if you decide to return any of your purchased items, you MUST return the 'free gift' as well, otherwise the full retail value of the 'free gift' will be deducted from your refund along with any associated return shipping charges.
Minimum Purchase Based Thresholds If you received a discount based on a minimum order requirement (BOGO, $99 minimum etc.) and wish to return items resulting in your order value dropping below the minimum, your purchase will no longer qualify for the discount and the value of your credit/discount will be deducted from your refund.
Undergarments & Swimwear (Intimates)
  • Undergarments and swimwear (intimates) may only be Exchanged ONCE per customer.
  • Undergarments and swimwear (intimates) for Return or Exchange must be unworn, unwashed and in original condition and packaging.
  • For hygiene purposes, please try undergarments/swimwear on over your underwear.
Affiliated Retailer Purchases Returns or exchanges from other affiliated retail stores carrying MPG products will not be accepted at mpgsport.com. This is at the sole discretion of the retailer.
Something is wrong with my order In the unlikely event you received an incorrect order, or a damaged or defective item, please email our Customer Service Team at customerservice@mpgsport.com
Orders placed on or before May 1st, 2018 Please email our customer service department directly at customerservice@mpgsport.com to request a Return or Exchange.